vi88 Terms & Conditions
These Terms & Conditions govern your use of the vi88 platform, including all sports betting, casino, and gaming services available to players in Bangladesh. Please read this agreement carefully before creating an account or placing any wager.
Welcome to vi88. The following Terms & Conditions ("Terms", "Agreement") constitute a legally binding contract between you ("Player", "User", "you") and vi88 ("vi88", "the Platform", "we", "us", "our") in relation to your access to and use of the vi88 website located at https://vi88.im and all associated services, including sports betting markets, live casino games, slot machines, promotional offers, and customer support facilities.
By completing the vi88 Login process, creating an account, depositing funds, or placing any wager on the vi88 platform, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety. If you do not agree with any provision of these Terms, you must not use the vi88 platform and should close your account immediately.
18+ Age Policy
vi88 is strictly for adults aged 18 and above. Age verification is mandatory and may be requested at any time. Underage access is prohibited without exception across all services on the platform.
Secure Transactions
All deposits and withdrawals on vi88 are protected by 256-bit SSL encryption. Supported payment methods include bKash, Nagad, Rocket, Upay, Visa, and Mastercard, with all transactions denominated in Bangladeshi Taka (৳).
Fair Play Certified
All casino games and slots available on vi88 use audited random number generators. Sports betting odds are set and managed transparently, and vi88 does not engage in any practice that artificially disadvantages players.
Bonus Terms Apply
All bonuses, free bets, and promotional offers on vi88 are subject to specific wagering requirements and time limits. Players must read the applicable bonus terms before opting in to any promotion on the platform.
Responsible Gaming
vi88 provides deposit limits, session timers, reality checks, and self-exclusion tools for every registered player. We encourage all players to use these tools and to seek help if gambling is causing harm.
Terms May Be Updated
vi88 reserves the right to amend these Terms at any time. Players will be notified of material changes via email or on-platform notification. Continued use of vi88 following notification constitutes acceptance of the revised Terms.
Acceptance of Terms
These Terms apply to all users of the vi88 platform regardless of how they access it — via desktop browser, mobile browser, or any application endorsed by vi88. Access to the vi88 platform from jurisdictions where online gambling is prohibited is not permitted, and it is the player's sole responsibility to verify that their use of vi88 complies with all applicable laws in their jurisdiction before registering an account or placing any wager.
vi88 targets the Bangladesh market and provides services in English to adult players across all eight divisions of Bangladesh, including Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, and Mymensingh. By accessing vi88 from Bangladesh, you represent that online sports betting and casino gaming is permitted under the laws applicable to you personally, and that you are not accessing the platform on behalf of any third party.
Eligibility & Age Restriction
Use of the vi88 platform is restricted to individuals who meet all of the following eligibility criteria. By registering an account and completing the vi88 Login process, you represent and warrant that you satisfy each of the conditions listed below at all times during your use of the platform.
- You are at least 18 years of age. vi88 enforces a strict minimum age requirement of 18 years for all registered players without exception.
- You are accessing vi88 as a private individual acting on your own behalf, and not as a professional or agent acting on behalf of any other party.
- You have not previously been self-excluded from vi88 or had your account closed by vi88 for breach of these Terms.
- You are not located in, or a resident of, any jurisdiction where online gambling is prohibited by applicable law.
- You are not a current or former employee, contractor, director, or officer of vi88, nor an immediate family member of any such individual, for the purposes of participating in promotional offers unless expressly stated otherwise.
- You have full legal capacity to enter into a binding agreement and are not subject to any legal disability that would prevent you from doing so.
vi88 may at any point request documentary proof of age, identity, or address from any player. Acceptable documents include a valid National Identity Card (NID), passport, or driving licence issued by Bangladeshi authorities. Failure to provide satisfactory documentation within the timeframe specified by vi88 support will result in account suspension until verification is complete.
Account Registration & Security
Each player is permitted to hold one single registered account on vi88. Opening multiple accounts — whether under the same name, different names, different email addresses, or different device identifiers — is strictly prohibited. vi88 employs automated detection systems to identify duplicate accounts, and any accounts found to be duplicates will be closed with balances reviewed and potentially forfeited.
Registration Requirements
To register a vi88 account, you must provide accurate, current, and complete information, including your full legal name, date of birth, residential address in Bangladesh, a valid email address, and a mobile phone number registered in Bangladesh. You must update this information promptly if any of it changes. vi88 is not liable for any loss or inconvenience arising from your failure to maintain accurate account details.
Account Security & vi88 Login Credentials
You are solely responsible for maintaining the confidentiality of your vi88 Login credentials, including your username and password. vi88 strongly recommends using a unique password that is not used on any other platform and enabling two-factor authentication (2FA) via OTP where available. You must not share your vi88 Login credentials with any third party. Any activity that occurs on your account following successful authentication is deemed to have been performed by you, regardless of whether you authorised that activity or not.
If you suspect that your vi88 account has been accessed without your authorisation, you must notify vi88 support immediately at [email protected]. vi88 will investigate all reported security incidents and may temporarily suspend the account pending investigation to protect your balance. vi88 accepts no liability for losses resulting from unauthorised account access where the player failed to take reasonable precautions to secure their login credentials.
Account Verification (KYC)
vi88 operates a Know Your Customer (KYC) process in accordance with responsible gaming and anti-money-laundering best practices. Players may be required to submit identity documents, proof of address (such as a utility bill or bank statement issued within the last three months), and proof of payment method ownership before a withdrawal is processed. KYC verification is a one-time process for most players; however, vi88 reserves the right to request updated documentation at any time.
Deposits, Withdrawals & Payments
All transactions on vi88 are denominated in Bangladeshi Taka (৳). vi88 supports a range of local and international payment methods designed to serve players across all regions of Bangladesh efficiently and without unnecessary fees.
Supported Payment Methods
- Mobile Financial Services: bKash, Nagad, Rocket, Upay — instant processing, available nationwide.
- Bank Transfers: Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank — standard processing times apply.
- International Cards: Visa and Mastercard — subject to card issuer approval and standard processing times.
Deposit Terms
- The minimum deposit on vi88 is ৳200. There is no maximum deposit limit specified for standard accounts, though vi88 may apply limits at its discretion for risk management purposes.
- Deposits must be made from a payment method registered in your own name. vi88 does not accept deposits from payment methods belonging to third parties.
- vi88 does not charge fees on deposits; however, your payment provider may apply their own transaction charges, for which vi88 accepts no responsibility.
- Deposited funds are credited to your vi88 account balance immediately upon confirmation from the payment processor. In the event of a delay, contact vi88 support with your transaction reference.
Withdrawal Terms
- The minimum withdrawal amount is ৳500. vi88 targets same-day processing for all withdrawal requests submitted before 10:00 PM Bangladesh Standard Time (UTC+6).
- Withdrawals will be sent to the same payment method used for the most recent deposit, wherever technically possible, to comply with anti-money-laundering requirements.
- vi88 reserves the right to request KYC documentation before processing any withdrawal, particularly for first-time withdrawals or withdrawals above a specified threshold.
- Withdrawals may be delayed if the player's account has active bonus funds subject to wagering requirements that have not yet been fulfilled.
- vi88 reserves the right to withhold or void withdrawals where there is evidence of fraudulent activity, bonus abuse, or breach of these Terms.
Betting & Casino Game Rules
By placing any wager on vi88 — whether on a sports betting market, a live casino table, a slot game, or any other wagering product — you agree to be bound by the specific game rules and betting rules applicable to that product, in addition to these general Terms.
Sports Betting
- All bets on vi88 are final once confirmed. Bets cannot be cancelled, amended, or reversed after submission unless vi88 specifically offers a cash-out or bet-edit feature for the relevant market at the relevant time.
- vi88 reserves the right to void any bet where odds were published in error, where the event outcome was already known at the time of bet placement, or where there is credible evidence of match-fixing or manipulation.
- In the event of an event postponement or cancellation, vi88 will apply its standard event settlement rules, which are published in the sports betting help section. In most cases, postponed events not rescheduled within 48 hours will be voided.
- vi88 offers live in-play betting on cricket, football, badminton, and other selected sports. In-play odds are updated in real time; it is the player's responsibility to verify odds before placing any in-play wager.
- Maximum payout limits apply to all sports betting markets on vi88. These limits are published within each market and vary by sport and event type.
Casino & Slots
- All slot games and virtual casino games on vi88 use certified random number generators (RNGs) and are independently audited for fairness. Return-to-player (RTP) percentages are displayed in the game information panel for each title.
- Live casino games on vi88 are provided by third-party studios including Ezugi and Evolution Gaming. The rules applicable to each live game are explained by the dealer at the table and are also available in the game interface. vi88 is not responsible for technical failures originating within a third-party game studio's infrastructure, though we will endeavour to ensure fair resolution in all cases.
- In the event of a disconnection during a casino game, vi88's system will attempt to complete the game round using the last valid game state recorded. If completion is not possible, the wager will be returned to the player's balance.
- vi88 reserves the right to suspend or remove any game from the platform at any time without prior notice, including for maintenance, licensing, or regulatory reasons.
Bonuses & Promotions
vi88 offers a range of bonuses and promotional offers to registered players in Bangladesh, including welcome bonuses, deposit match bonuses, free bets, and seasonal promotions tied to events such as the BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh. All bonuses are subject to the following general conditions, as well as the specific terms communicated at the point of each offer.
- All bonus funds credited to a vi88 account are subject to a wagering requirement (rollover requirement) that must be fulfilled before bonus funds or any winnings derived from them can be withdrawn. The specific wagering multiplier applicable to each bonus is stated in the offer terms.
- Unless otherwise stated, bonus funds must be used within 30 days of being credited to your account. Unused bonus funds will expire and be removed from your balance without replacement after this period.
- Bonuses are intended for recreational personal use only. Systematic bonus exploitation, including coordinated wagering patterns designed to meet wagering requirements with minimal genuine risk, is classified as bonus abuse and may result in bonus forfeiture and account suspension.
- vi88 reserves the right to withdraw, alter, or cancel any bonus or promotional offer at any time, with or without notice, where there is evidence of abuse, error in the offer terms, or changed circumstances.
- Only one active welcome bonus may be claimed per player, per household address, per device, and per payment method. Multiple accounts created to claim a welcome bonus multiple times constitute bonus fraud and will result in permanent account closure.
- Certain games may contribute differently toward wagering requirements. Slots typically contribute 100%, while table games and live casino wagers may contribute at a lower rate. The contribution schedule for each bonus is published in the applicable offer terms.
User Obligations & Prohibited Conduct
As a registered player on vi88, you agree to use the platform in a lawful, honest, and responsible manner. The following conduct is strictly prohibited on vi88 and may result in immediate account suspension, forfeiture of funds, and legal action where warranted.
- Fraud and Deception: Providing false, misleading, or incomplete information at registration or during KYC verification; impersonating another person; or misrepresenting your identity in any way.
- Money Laundering: Using vi88 for any money laundering activity, including depositing funds obtained from illegal sources or using vi88 as a mechanism to convert illicit funds into withdrawable balances.
- Match Fixing & Insider Betting: Placing bets using non-public information, or in any way participating in or facilitating the fixing of sporting events on which vi88 offers betting markets.
- Collusion: Coordinating with other players to manipulate game outcomes in the live casino, poker rooms, or any other multiplayer product on vi88.
- Automated Betting Tools: Using bots, scripts, algorithms, or any automated software to interact with vi88 betting markets, casino games, or the vi88 Login system without express written permission from vi88.
- Chargebacks: Initiating a chargeback with your bank or payment provider in respect of any deposit made to vi88 without first contacting vi88 support to resolve the dispute through internal channels.
- Account Sharing: Sharing your vi88 Login credentials with any third party, or allowing any other person to place bets or access games using your account.
- Abusive Behaviour: Using threatening, harassing, discriminatory, or abusive language toward vi88 staff or other players on any vi88 communication channel.
vi88 cooperates fully with law enforcement authorities in Bangladesh and internationally in cases involving suspected fraud, money laundering, or other criminal activity. Player account information and transaction records may be disclosed to relevant authorities upon receipt of a lawful request.
Account Suspension & Closure
vi88 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without advance notice, in any of the following circumstances.
- Breach of any provision of these Terms & Conditions.
- Failure to provide satisfactory KYC documentation within the required timeframe.
- Suspected fraudulent, abusive, or criminal activity involving the account.
- Receipt of a court order, law enforcement directive, or regulatory instruction relating to the account.
- Account inactivity — vi88 may close accounts that have had no login activity for a period of 12 consecutive months, following written notice to the registered email address.
Voluntary Account Closure
You may request the closure of your vi88 account at any time by contacting vi88 support at [email protected]. Upon account closure, any remaining real-money balance (after deduction of any outstanding bonus obligations) will be returned to your registered payment method within 5 to 7 business days, subject to KYC verification being complete.
Self-Exclusion
Players who feel they may have a gambling problem may request a self-exclusion from vi88 at any time. Self-exclusion suspends your ability to log in, deposit, or place bets for a specified period. vi88 offers self-exclusion periods of 1 month, 3 months, 6 months, 1 year, and permanent exclusion. To request self-exclusion, contact vi88 support or visit the Responsible Gaming page for detailed guidance. During a self-exclusion period, vi88 will not send promotional communications to your registered email address or mobile number.
Limitation of Liability
The vi88 platform is provided on an "as is" and "as available" basis. While vi88 makes every reasonable effort to ensure that the platform is available and functioning correctly at all times, vi88 does not guarantee uninterrupted, error-free, or secure access to the platform.
- vi88 accepts no liability for any loss of profits, loss of data, loss of opportunity, or any indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the vi88 platform.
- vi88 is not liable for losses arising from technical failures, server downtime, network interruptions, payment processing delays, or third-party game provider outages that are outside vi88's direct control.
- vi88 is not liable for any tax obligations that may arise in connection with your winnings. Players are solely responsible for declaring and paying any applicable taxes on gambling winnings under the laws of their jurisdiction.
- vi88's total liability to any player in connection with these Terms, however arising, shall not exceed the total amount deposited by that player in the 30-day period immediately preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits vi88's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited by applicable law. These Terms do not affect any statutory rights that you may have as a consumer under applicable Bangladesh law.
Amendments to These Terms
vi88 reserves the right to revise, update, or replace these Terms & Conditions at any time. The most current version of these Terms will always be available at https://vi88.im/terms-conditions and will display the effective date of the current version at the top of the document.
Where amendments are material — meaning they substantively affect player rights, withdrawal terms, bonus policies, or account closure procedures — vi88 will notify registered players via email to their registered address and/or via an on-platform notification displayed upon vi88 Login. Non-material amendments (such as corrections of typographical errors or clarifications that do not change the substance of a provision) may be made without individual notification.
Your continued use of the vi88 platform following the publication of an updated version of these Terms constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using vi88 and may request account closure by contacting [email protected].
Governing Language
These Terms & Conditions are written in English. In the event of any discrepancy between the English version and any translated version of these Terms, the English version shall prevail.
Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed from the remaining Terms, which shall continue in full force and effect.
Contact
If you have any questions about these Terms & Conditions, please contact the vi88 support team. Email: [email protected] (plain text — not a clickable link). Our team operates 24/7 on Bangladesh Standard Time (UTC+6) and will respond to all written enquiries within 2–4 hours.
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